Refund Policy

At Snoozband, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.

For hygiene reasons, products that have been heavily used, damaged, or altered may not qualify for a refund.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund. If approved, your refund will be processed back to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item arrived damaged or defective.

Damaged or Defective Items

If your Snoozband arrives damaged or is not functioning properly, please contact us within 7 days of delivery. We will gladly arrange a replacement or full refund.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.